Privacy Policy

Welcome to Civic Stream IPTV (“Civic Stream,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and disclose information when you access or use our website and IPTV services available at https://civicstream.site (the “Service”).

By using Civic Stream IPTV, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Full name
Email address
Billing and payment-related information
Account login details
Communications sent to us via email or support channels

1.2 Non-Personal Information

We may automatically collect non-personal information, such as:

IP address
Browser type and version
Device information
Operating system
Pages visited, usage data, and access times

This data helps us improve performance, security, and user experience.

2. How We Use Your Information

Civic Stream uses collected information to:

Provide, operate, and maintain IPTV services
Process subscriptions and payments
Communicate service updates and support responses
Improve website functionality and content
Detect, prevent, and address fraud or security issues
Comply with legal obligations

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Remember user preferences
Analyze website traffic and usage
Enhance service reliability and performance

You can disable cookies through your browser settings; however, some features of the Service may not function properly.

4. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information. We may share information only in the following situations:

Service Providers: Trusted third parties who assist with payment processing, hosting, analytics, or customer support
Legal Compliance: When required by law, regulation, or legal process
Business Transfers: In the event of a merger, acquisition, or asset sale

All third parties are required to protect your information and use it solely for authorized purposes.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. While no method of transmission over the internet is 100% secure, we strive to safeguard your data against unauthorized access, alteration, or disclosure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal information
Request correction or deletion of your data
Withdraw consent where applicable
Opt out of certain communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. Civic Stream is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Civic Stream IPTV is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Service constitutes acceptance of the revised policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email (Support): support@civicstream.site
Email (General Inquiries): info@civicstream.site
Website: https://civicstream.site