{"id":2,"date":"2025-12-31T08:11:09","date_gmt":"2025-12-31T08:11:09","guid":{"rendered":"https:\/\/civicstream.site\/cvs\/?page_id=2"},"modified":"2026-01-01T00:47:28","modified_gmt":"2026-01-01T00:47:28","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/civicstream.site\/cvs\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\r\n<p>&nbsp;<\/p>\r\n<hr \/>\r\n<h1>Refund Policy<\/h1>\r\n<p><strong>CivicStream IPTV<\/strong><\/p>\r\n<p>At <strong>CivicStream IPTV<\/strong>, we are committed to providing reliable, high-quality streaming services across the globe, including <strong>Europe, Asia, Africa, South America, Australia, and the Middle East<\/strong>. This Refund Policy explains how refunds are handled for customers in these regions. CivicStream IPTV is <strong>not available in North America<\/strong> due to legal restrictions.<\/p>\r\n<hr \/>\r\n<h2>1. Eligibility for Refunds<\/h2>\r\n<p>Refunds are available for customers in the regions we serve under the following circumstances:<\/p>\r\n<ul>\r\n<li>\r\n<p>Technical issues preventing access to purchased services for more than 48 hours.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Duplicate or accidental purchases verified by our support team.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Subscription errors caused by our platform.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>Refunds are <strong>not available<\/strong> for:<\/p>\r\n<ul>\r\n<li>\r\n<p>Partial use of the service<\/p>\r\n<\/li>\r\n<li>\r\n<p>Change of mind or personal preference<\/p>\r\n<\/li>\r\n<li>\r\n<p>Internet connectivity or device limitations<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr \/>\r\n<h2>2. How to Request a Refund<\/h2>\r\n<p>To request a refund, please contact our support team within <strong>7 days<\/strong> of your transaction. Provide:<\/p>\r\n<ul>\r\n<li>\r\n<p>Your account information<\/p>\r\n<\/li>\r\n<li>\r\n<p>Transaction ID or invoice<\/p>\r\n<\/li>\r\n<li>\r\n<p>A detailed description of the issue<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>Contact us at:<br \/>\ud83d\udce7 <strong><a href=\"mailto:support@civicstream.sit\">support@civicstream.sit<\/a><\/strong><br \/>\ud83d\udce7 <strong><a href=\"mailto:info@civicstream.site\">info@civicstream.site<\/a><\/strong><\/p>\r\n<p>All refund requests are reviewed by our team, and approval is at the discretion of CivicStream IPTV.<\/p>\r\n<hr \/>\r\n<h2>3. Refund Method<\/h2>\r\n<p>Approved refunds will be returned using the <strong>same payment method<\/strong> used for the purchase whenever possible. Refund processing typically takes <strong>5\u201310 business days<\/strong>, depending on your payment provider.<\/p>\r\n<hr \/>\r\n<h2>4. Subscription Cancellations<\/h2>\r\n<p>You may cancel subscriptions at any time to stop future billing. Cancellation must be submitted <strong>before the next billing cycle<\/strong>. Refunds for partial months may be granted only if eligible under the criteria above.<\/p>\r\n<hr \/>\r\n<h2>5. Limitations<\/h2>\r\n<ul>\r\n<li>\r\n<p>CivicStream IPTV is <strong>not available in North America<\/strong>.<\/p>\r\n<\/li>\r\n<li>\r\n<p>We are not liable for indirect or consequential losses from use of the service.<\/p>\r\n<\/li>\r\n<li>\r\n<p>CivicStream reserves the right to update this Refund Policy at any time. All changes will be posted at <strong>CivicStream.site<\/strong>.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr \/>\r\n<h2>6. Contact Information<\/h2>\r\n<p>For questions regarding refunds or account support, contact us:<\/p>\r\n<p>\ud83d\udce7 <strong><a href=\"mailto:support@civicstream.sit\">support@civicstream.sit<\/a><\/strong><br \/>\ud83d\udce7 <strong><a href=\"mailto:info@civicstream.site\">info@civicstream.site<\/a><\/strong><br \/>\ud83c\udf10 <strong><a href=\"https:\/\/civicstream.site\/\">https:\/\/civicstream.site<\/a><\/strong><\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Refund Policy CivicStream IPTV At CivicStream IPTV, we are committed to providing reliable, high-quality streaming services across the globe, including Europe, Asia, Africa, South America, Australia, and the Middle East. This Refund Policy explains how refunds are handled for customers in these regions. CivicStream IPTV is not available in North America due to legal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund Policy - Civic Stream<\/title>\n<meta name=\"description\" content=\"Learn about CivicStream IPTV\u2019s Refund Policy for users in Europe, Asia, Africa, South America, Australia, and the Middle East. 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